Service & Support

Our customers can relax in the knowledge that repairs, installations and maintenance will be quick and reliable. Unlike many others, Dual-Tech does not charge a call-out fee, just a reasonable hourly rate.

In addition to practice build, refurbishment and equipment sales, we are also pleased to offer a comprehensive service of maintainence, repair and testing, without the need for a service contract or annual membership. Our links to manufacturers ensures that our engineers are fully trained in the repair of all dental equipment we stock, and that necessary parts and spares can be acquired and installed quickly.

Rapid response

Our network of engineers allows us to respond rapidly, often within the same day. Our links with manufacturers allows us to acquire parts with minimal delay.

Manufacturer trained engineers

Our experienced dental equipment engineers undergo training directly from manufacturers as well as industry training in line with industry regulation and certification.

Record keeping

Our service includes a reminder system to alert you to the due date of your next annual service or inspection, ensuring your practices' compliance with HSE and CQC regulations.

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